Robust and Feature-Rich Issue Tracking Software
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Overview

Email: tracking@alceatech.com

Toll Free: 1-877-321-4463

 

Overview

Menu Overview

The admin pages are accessed by the Admin Menu link, which is available to all users with admin privileges. This link is visible on the Main Menu page at the top of all Fast IssueTrack screens.

 
Basic Admin Options

User

Maintain user list and privileges.
Group Organize users into groups.
Server Configuration Change major settings.
SMTP Settings Settings for SMTP server used for email notifications.
Notify List Configure notification drop down list used on new/update screens.
Customize Strings Change global text strings.
 
Field Options
Custom Field Create custom fields.
Disable Field Modify/disable default fields.
Field Hierarchy Create parent/child field relationships.
Field Control Define field properties by groups (R/W,Read,Hidden,Mandatory).
 
Advanced Admin Options
Data Import Import new entries from an Excel csv file.
Data Export Export existing entries to a csv or xml file.
SOAP Functions Controls for remote SOAP access.
System Info Information about the java process and environment.
Exception Log Log of any past debugging exceptions.
Backup Utility for creating system backups.
Shutdown Server shutdown option.
Anonymous Access Configure access from external html pages.
Anonymous Entry Control access for making entries (externally).
Anonymous Query Control access for viewing existing entries (externally).
Anonymous Email Retrieval Configure an external POP,IMAP account for retrieving new entries.
Mail Server Administration Configure an external POP,IMAP account for retrieving new entries.
Mail Rules Create rules for interpreting retrieved email messages.
Return Messages Configure retrieval responses (used by mail rules).
   
Basic Ordering

Many of the basic administration screens allow you to specify the order in which items appear in dropdown menus. The default setting is alphabetical, however this can be overridden to be the order in which they appear in your administration screen (Load Order). You can modify the Load Order by pressing the up or down arrow beside a particular item. A preview is provided at the bottom of the screen to show you how the dropdown will appear on the various Fast IssueTrack screens.

 


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DIRECTOR'S MESSAGE

Alcea is proud to introduce
Alcea Fast IssueTrack, a fully customized issue management solution, based on the powerful core technology of our widely-acclaimed flagship product, Alcea Fast BugTrack. - Chris Justus, Software Director,
Alcea Technologies Inc.

 
NEWS

Alcea Fast IssueTrack Announced

Alcea Fast BugTrack 4.18 Upgrade Online

Fast Chat eNewsletter - May 4/04

 

 

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