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Groups

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Groups

All users must be assigned to exactly one group. Therefore, groups revolve around a permanent Master List, which acts as a default group for all users that are not assigned to any other group. Additional groups can then be defined to enable user roles or restrict access to fields or entire projects. Users can be easily added to new groups by selecting them in the drop down list. Users can be removed from a group by selecting them in the Master List or any other group.

Each group defines a set of projects that are visible to all users who are assigned to that group. If a project is selected, only issues in that project will be visible to users in that group. If no projects are selected (the default), then all projects are actually visible. Hiding issues by project is a very useful way to separate different customers in a system (or users that only work on specific projects), so that they can only see their own issues.

Field controls can be set up to hide or restrict access to specific fields. These controls are defined in the on the Field Control page accessible from the Admin Menu page and are controlled by changing attributes that are set for different groups. Fields can be set as Read/Write, Read or Hidden.

To create a group, enter a group name, select any users you wish to have in the group, and then select the projects that you would like users within this group to access. Selecting multiple entries on a list is browser dependent, but on a Windows machine using Internet Explorer or Netscape, presing the CTRL key while selecting an entry will select and/or deselect a particular item. If other groups are already configured, they appear in the Group Visible list. If you would like users within this group to see users in another group, select these other groups in the Groups Visible list. Select users to import into this group in the last list. Users can also be assigned to groups by administrators from the User Administration page, as well as by editing a group and importing additional users into that group.

The Hide Users From Others in Group checkbox helps limit the users who can be assigned issues in the system. When this is checked, users are not able to see any other users in their group. This limits their actions because the can only assign issues to visible users. These users are visible through the visible groups selection. This allows you to create groups for managers and others.

 
Notes
 
  • The Delete link and the hide users option will do nothing for the Master List.
  • Groups should be updated any time a new project is created, or a new user is added.
  • Hierarchies can be made with multiple groups by using the Visible Groups selection list.
For more information about groups, see the article in the Alcea Fast Chat eNewsletter - May 4/04.

 


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DIRECTOR'S MESSAGE

Alcea is proud to introduce
Alcea Fast IssueTrack, a fully customized issue management solution, based on the powerful core technology of our widely-acclaimed flagship product, Alcea Fast BugTrack. - Chris Justus, Software Director,
Alcea Technologies Inc.

 
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Alcea Fast IssueTrack Announced

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Fast Chat eNewsletter - May 4/04

 

 

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