On any update to the system, the default behaviour of Fast IssueTrack is to send email notificaton to a user who is currently assigned to the modified issue. The one exception to this rule is if the person who is making the update is the same as the person as the assignee. In this case, there is no need to send a redundant email about information just entered by the same individual.

In addition, different notify lists can be used to direct notifications:

The system keeps track of where to send an issue, using the email address associated with that user, in their configurable profile. This address can actually include multiple addresses, if they are separated by a comma or semi-colon.

When an issue is modified, the system creates an email notification and directs it to a list which contains the following:

A. All email addresses in the assignee profile.
B. Any addresses in the Notify List.
C. Any addresses contained in the profiles for any users in the Notify List.

This list is automatically stripped of duplicates and/or a matching assignee email address (which avoids the redundancy problem outlined above).

All notification is accomplished using a SMTP server, as configured in the Server Configuration page accessible from the Admin Menu page.

• Email lists can include multiple addresses, which are delimited by semi colons (;) or commas (,). Each address is then sent a notification.
• The Notify List exists as a field for every issue so that a list of users can be notified about all updates to a specific issue. This list can contain usernames or email addresses and there is a dropdown list (with add button) for quick additions. This list is configurable from the Admin Menu page.
• The Automatically add creator to notify list option on the Server Configuration page will add the creator to the Notify List, so that users are kept informed throughout the life of an issue.