Robust and Feature-Rich Issue Tracking Software
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Creating Issues

Email: tracking@alceatech.com

Toll Free: 1-877-321-4463

 

Creating Issues

The New Issue link will take you to the New Issue page. This page lists all of the fields that can be filled in for a new issue.

Notes:

  • Fields are only mandatory if they show an exclamation image next to them.
  • Drop down fields will also show a Select prompt. However, it is always helpful to provide as much information as possible for the purpose of reproducing issues.
  • The initial status of a new issue is Open by default.
  • Subjects appear on the Issue Summary List, so it is handy to provide a high-level description of the issue here.
  • Set an appropriate priority level for the issue.
  • Assign the issue to the appropriate user within the system.
  • Fill in an appropriate description.
  • If you do not want to create a new issue, select a different link from the menu in the upper right corner.
  • The issue is created once you press the Submit Issue button. The screen will display the Issue Id associated with the issue.
 

 

 


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DIRECTOR'S MESSAGE

Alcea is proud to introduce
Alcea Fast IssueTrack, a fully customized issue management solution, based on the powerful core technology of our widely-acclaimed flagship product, Alcea Fast BugTrack. - Chris Justus, Software Director,
Alcea Technologies Inc.

 
NEWS

Alcea Fast IssueTrack Announced

Alcea Fast BugTrack 4.18 Upgrade Online

Fast Chat eNewsletter - May 4/04

 

 

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