Alcea Technologies Inc. Launches Alcea Fast IssueTrack

Ottawa, ON (May 15, 2004) – Alcea Technologies Inc., www.alceatech.com, provider of premium information technology solutions, today announced the release of Alcea Fast IssueTrack, a fully customizable issue and trouble tracking solution that builds on the powerful core technology of Alcea’s flagship product, Alcea Fast BugTrack.

"Fast IssueTrack is the next step in building a multi-discipline issue management suite to meet the changing needs of our customers," Alcea Software Director Chris Justus said.

About Alcea Technologies Inc.

Established by IT professionals for IT professionals, Alcea Technologies Inc. has been providing premium information technology solutions since 1997.

Our flagship product, Alcea Fast BugTrack, is a market leader in bug tracking software. Quick to install, easy to use, and simple to customize, Alcea Fast BugTrack includes a support package that is unprecedented in the industry. Our newest product, Alcea Fast IssueTrack builds on Alcea Fast BugTrack's powerful core technology to provide a fully customizable issue management solution.

Alcea's corporate mandate is to continue offering world class IT products and services to our global customers, which include public and private organizations, government departments, and fortune 500 companies.

For more information about Alcea Technologies Inc., visit www.alceatech.com.

For more information about Alcea Fast BugTrack, visit www.fastbugtrack.com.

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